issue v2 n3 maturity of processes in smes pbl @journal.mbe

Journal of Management and Business Education🔗

Article

MATURITY OF PROCESSES IN SMES: VALIDATION OF SCALES WHEN IMPLEMENTING PROJECT-BASED LEARNING🔗

MADUREZ DE LOS PROCESOS EN PYMES: VALIDACIÓN DE ESCALAS AL IMPLEMENTAR APRENDIZAJE BASADO EN PROYECTOS🔗

Author(s)🔗

Blanca Carballo-Mendívil , Sonora Institute of Technology (ITSON), México
Alejandro Arellano-González , Sonora Institute of Technology (ITSON), México
Nidia Josefina Ríos-Vázquez , Sonora Institute of Technology (ITSON), México

https://doi.org/10.35564/jmbe.2019.0017

Abstract🔗

This paper presents the design and validation of scales that can be used in project-based learning (PBL) when a small service company is studied, particularly the maturity of their business processes. The scales were designed based on an organization model with a systems approach. To validate the scales, data were collected by students through rubrics, after participating in a semester-long PBL process developed for a university course. The reliability was determined and the factorial structure examined by an Exploratory Factor Analysis. Nine instruments were obtained as a final result of the project, in scoring rubric format that expresses four levels of maturity, from 16 attributes that comprehensively evaluate a process’ maturity. The analysis revealed that the greatest scope for improvement in small businesses is in managing infrastructure and environment. The value of the proposed scales is because they offer a holistic manner to analyze the organizational processes, with a maturity approach. This is because organizations, as well as living beings, mature in different stages, and therefore must be treated accordingly. This study also laid out a methodology to organize a project-based pedagogy. This methodology can be incorporated into a class plan and complement the theoretical and empirical knowledge necessary for the student to move from theory to practice naturally, while developing skills and attitudes required by a consultant or business analyst with teacher orientation.

Keywords
project-based learning (PBL), organizational analysis, maturity of processes, small businesses, exploratory factor analysis

Received
14 July 2019

Accepted
6 September 2019

Copyright
This is an open access article under the CC BY-NC license.

Citation🔗

Carballo-Mendívil, B.; Arellano-González, A.; & Ríos-Vázquez, NJ. (2019). Maturity of processes in smes: validation of scales when implementing project-based learning. Journal of Management and Business Education, 2(3), 250-278. https://doi.org/10.35564/jmbe.2019.0017

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