Spanish Full Article Citation


Rafael Delgado-Alemany, Universidad Rey Juan Carlos, Spain
Maria Angeles Revilla-Camacho , Universidad de Sevilla, Spain
Alicia Blanco-González , Universidad Rey Juan Carlos, Spain


Universities, as organizations that must compete to attract resources, faculty, and students, also strive to implement quality policies and ethical standards. This attempt to improve also involves the management of intangible assets, which to date were not considered by this type of organization (reputation, image and legitimacy). With the aim of validating whether the universities with ethical codes and deontology subjects in their study plans are also positively perceived by students and professors, we carried out an empirical study at the Rey Juan Carlos University. The results provide valuable information for decision-making and communication of the actions carried out by the university, highlighting that a greater effort is necessary so that the effort of a university to consider itself ethical translates into its positive perception in its groups of close interest.

ethic, legitimacy, reputation, image, university


Las universidades, como organizaciones que deben competir para atraer recursos, profesores y estudiantes, también se esfuerzan por implementar políticas de calidad y estándares éticos. Este intento por mejorar también implica la gestión de activos intangibles, que hasta la fecha no eran considerados por este tipo de organizaciones (reputación, imagen y legitimidad). Con el objetivo de validar si las universidades con códigos éticos y asignaturas de deontología en sus planes de estudios también son percibidas positivamente por estudiantes y profesores, realizamos un estudio empírico en la Universidad Rey Juan Carlos. Los resultados aportan información valiosa para la toma de decisiones y la comunicación de las acciones que realiza la universidad, pone de relieve que es necesario un mayor esfuerzo para que el esfuerzo de una universidad por considerarse ética se traduzca en su percepción positiva en sus grupos de interés cercanos.

Palabras clave
ética, legitimidad, reputación, imagen, universidad

30 July 2020

6 November 2020

This is an open access article under the CC BY-NC license.


Delgado-Alemany, R.; Revilla-Camacho, M.A.; & Blanco-Gonzalez, A. (2020). Is a university committed to ethics perceived as an honest, appropriate and properly managed organization? Journal of Management and Business Education, 4(1), 12-32.


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